The Emerald Crest Model

The Emerald Crest model of senior care is rooted in the belief that individuals with cognitive issues are unique and can flourish in an environment that provides them with the best opportunities for positive relationships, participation in daily care and meaningful activities that promote success and self-worth.

At Emerald Crest, we find the best way to assist each individual resident in living with his or her condition.

We believe success depends on staff training. Staff has been hired and trained by Emerald Crest to maintain the high standard of care we’ve become known to provide. All employees go through a comprehensive training program with qualified professional staff. Those with direct patient care duties must undergo even further training. Staff also receives on-going education every year.

While our training programs and hiring screenings are highly regarded, there is one thing we can’t teach—the personal compassion and dedication we look for in our staff. That’s part of who they are and what they bring to work every day.

There are several ways the Emerald Crest model allows us to excel:

  • We focus on ability rather than disability. Our communities are built around the idea of helping residents do all they can, no matter where they are in life.
  • Caregivers partner with residents, encouraging them to use the skills and abilities they have and allowing the caregiver to help when assistance is needed. This allows residents to stay active within the natural flow of life’s daily activities as much as possible.
  • You’ll like our home-like environments. The first time you visit an Emerald Crest community, the first thing you’ll notice is that it actually looks and feels like a home.

    You’ll feel it yourself the moment you enter the neighborhood or walk past the flower gardens and patios and arrive at the front door. Residents have their own private suite filled with their own belongings. There’s a common living room area and an inviting kitchen, alive with the aroma of fresh-cooked meals. As in any home, you are free to visit any time you wish.

    Residents’ safety and comfort is foremost in our minds, so all homes have single-level barrier-free floor plans with security doors, staffed by trained caregivers 24 hours a day. The homes contain only 12 to15 suites to allow for a higher level of personalized care than you’ll find in large institutional settings.
  • A personalized care plan is essential. Everyone has different needs, abilities, likes and dislikes. We all have varying social, recreational, spiritual and wellness needs. These are all taken into account when we sit down with you to create an individual’s care plan. It’s a plan that will evolve and change over time depending on the level and type of care needed.


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The care given at Emerald Crest in Victoria is excellent.  My mother felt safe, content, and very comfortable.  The staff were informative and accommodating as they guided me through questions and information significant to my mother’s care.  The were approachable and responsive.

— Suzan, daughter of Emerald Crest-Victoria resident