Reviews
Words from our residents and their loved ones
We're always grateful to hear from residents, their children, family members and loved ones on their thoughts, feelings and experiences with Emerald Crest. The following is a collection of unedited words, directly from their authors.
Would you like to add your words here? Submit reviews to Liz Wendel, at Elizabeth.Wendel@cassialife.org or via USPS mail:
Emerald Crest Memory Care
Attn: Liz Wendel
13401 Lake St. Extension
Minnetonka, MN 55305

For my mother's memory care needs, my father and family love the "at home" feel versus the institutional setting of some of the other options. Easy access, great staff and great care reinforce our decision.
— Mark, son of resident

For over two and a half years my husband was a resident. A former nurse, a good friend of mine, went with me to look over memory care facilities and, after a few moments at Emerald Crest we both agreed this was the place for Chuck. I was happy to visit there and observe their daily activities and how they engaged the residents and how caring all the staff was. I have even visited after my husband's death, because I wanted to see staff people again. We couldn't have made a better choice.
— Alice, wife of resident

Each and every one of the Emerald Crest Shakopee staff have all performed above and beyond to welcome, listen and learn, focus on my husband’s abilities versus disabilities… with an unending abundance of patience, love, compassion and outstanding care, which made Emerald Crest Shakopee a place to truly call home for our loved one, family and friends.
— Sally, wife of resident

I am grateful that my Mom is in such good care.
— Jackie, registered nurse at Abbott Northwestern Hospital and daughter of Emerald Crest resident

Everyone has been welcoming and so caring, l am very content that Mom is surrounded by folks that take great care of her and respond to our needs quickly and professionally. Many thanks to all who support families of the ECM community.
— Sandy, daughter of resident, Minnetonka